Our jobs are most satisfying when the installations are complete and our customers tell us their experience was excellent. Some of their comments are below.

 

“Price, quality, professionalism from sales reps to installers. Highly recommend!”

Helen V., Parkville, MO

 

“I have had the opportunity to work with Flooring Direct in Kansas City on numerous occasions over the years and they have always delivered on every promise made. A “true” breed of shrinking mom and pop stores left.”

Brain C., Overland Park, KS

 

“Flooring Direct delivers on price, quality and customer service and far exceeds the big box stores in town.”

Jay H., Blue Springs, MO

 

“I have had a great working relationship with Chris Terrell at Flooring Direct for several years. I have had numerous clients selling their houses or purchasing new homes that have used their services and I have personally had Chris and his company install new flooring in many of our rental properties as well. There installers are very professional and accommodating. I would certainly recommend Flooring Direct to any of my clients, family or friends.”

JR Radtka, Reese Nichols

 

“We purchased carpet from Flooring Direct and not only were they 30% cheaper then Home Depot there installers were clean, friendly and very professional. Would definitely recommend.”

Sandy B., Gladstone, MO

 

“I use Flooring Direct for all my Flooring needs from my rentals I have to my own friends and family as well as my own home.”

Bill K., Parkville, MO

 

“My daughter and son in law recommended Flooring Direct of KC as they knew one of the owners. I contacted them and I was amazed by the personal approach they take. They put the old family business concept to an entire level I haven’t seen in years. Wish all business would go back to those days and or take a chapter out of Flooring Direct of KC business model.”

Tim P., Kansas City, MO

 

“We have used several flooring companies over many years and couldn’t say enough about Flooring Direct.”

Scott & Allison, Leawood, KS

 

“Chris and his father have done a wonderful job making the customers a #1 priority. We would strongly recommend to anyone.”

Kristy P., Parkville, MO

 

“I had a issue with Flooring Direct of KC. It was more of a manufacturer problem but they did everything and followed up daily until I was taken care of. Where can you find that these days!! Flooring Direct is tops in my book.”

Ken C., Parkville, MO

 

“We had a great experience with Flooring Direct and they were not only the cheapest but also the most friendly of any sales people I have ever dealt with.”

Sandy N., Prairie Village, KS

 

“They claim they have the same buying power as the big box stores with little to no overhead as they offer a shop at home type of business. They are telling the truth as I compared and compared. All carpet comes from 3 or 4 manufacturers for the most part so all carpet companies are buying the same stuff just labeled differently so you can’t shop it. I shopped it and they beat out everyone from 8% to 40%…. Thumbs up from this old fart!”

Arthur T., Kansas City, MO

 

“My wife and I hired Chris and Flooring Direct of KC to install new carpet in our nursery and tile in the adjoining bathroom. Chris consulted us prior to the install, made multiple trips to drop off samples and even came by on a Saturday to give it a final inspection once completed. It was a pleasant surprise to get such a high level of service for what I would consider a smaller job. We have other bedrooms and a basement that eventually will need to be re-carpeted & tiled and Flooring Direct of KC will be the first call we make.”

Mark F., Tremont Manor, Kansas City, MO

 

“We used a National Chain last time we needed carpet. They sold us the moon and after we had issues were given half a dozen numbers to call to get our issue addressed. Needless to say we spent hours on hold, being transferred, etc. with no resolution. We had a friend tell us about Flooring Direct of KC and gave them a call next time we needed carpet. We could not of have been happier. They brought the samples to us and a Father and Son started the business several years ago. So personable and they followed up after the install and you truly felt they were your friend. Would recommend to family and friends.”

Cindy K., Parkville, Mo